Before using the chat widget
To obtain privacy consent before using the chat, a privacy notice can be activated as a start screen in the moinAI Hub in the Widget & Teaser -> Widget Settings section at the bottom, which appears the first time the chat widget is used. A greeting or a title and a text as well as links can be set for this start screen. In addition, a button for consent can be titled.
A notice should only be added to the start screen if it is necessary according to a data protection classification. The notice represents a hurdle in the use of the chat.
During the use of the chat widget (recommended).
Examples of privacy notices at the beginning of the conversation
Without notice in the welcome message (recommended)
With notice in the welcome message
Example at the beginning of a human takeover / form
Without requesting a confirmation (recommended)
With a request for confirmation